Every morning people wake up to get their day started. Ready to conquer their work day, ready to complete the work load they already know they have ahead. As a 9-1-1 dispatcher they get up and wonder what kind of day or night is ahead of them. Will it be busy? Will they deal with disgruntled people? Will they have to guide someone through CPR? Will they save a life today? Will someone pass away because there is nothing else he or she can do? This is a lot to think about and process and their day hasn’t even started yet. We at Southern Software want to Thank all dispatchers for all of their hard work and dedication you truly the first responder.