Every day people wake up, ready to get their day started……. ready to conquer their work day and conquer the workload they already know they have ahead. As a 9-1-1 telecommunicator, they get up wondering what kind of day, or night, is ahead of them. Will it be busy? Will I deal with disgruntled people? Will I have to guide someone through CPR? Will I save a life today? Or will someone pass away because there is nothing else I can do? This is a lot to think about and process and their day hasn’t even started yet. We at Southern Software want to Thank ALL telecommunicators for their hard work, dedication, and compassion!  ……  YOU truly are the first responder!